.guest-chat-widget{z-index:60;font-family:var(--font-sans);flex-direction:column;align-items:flex-end;display:flex;position:fixed;bottom:16px;right:16px}.guest-chat-launcher{color:#fff;cursor:pointer;background:linear-gradient(135deg,#2979ff,#1854c7);border:none;border-radius:50%;justify-content:center;align-items:center;width:52px;height:52px;transition:transform .15s cubic-bezier(.16,1,.3,1);display:flex;position:relative;overflow:hidden;box-shadow:0 14px 30px -8px #1854c78c}.guest-chat-launcher .tiktok-pattern{pointer-events:none;position:absolute;inset:0}.guest-chat-launcher>svg{z-index:1;position:relative}.guest-chat-launcher:hover{transform:translateY(-2px)}.guest-chat-launcher:active{transform:translateY(0)scale(.96)}.guest-chat-badge{color:#fff;background:#dc2626;border:2px solid #0a1a29;border-radius:999px;justify-content:center;align-items:center;min-width:19px;height:19px;padding:0 4px;font-size:11px;font-weight:700;display:flex;position:absolute;top:-2px;right:-2px}.guest-chat-panel{z-index:61;background:#fff;flex-direction:column;width:100%;max-width:100%;animation:.2s cubic-bezier(.16,1,.3,1) both guestChatIn;display:flex;position:fixed;inset:0;overflow:hidden}@keyframes guestChatIn{0%{opacity:0;transform:translate(16px)}to{opacity:1;transform:translate(0)}}.guest-chat-header{padding:calc(16px + env(safe-area-inset-top,0px)) 18px 16px;color:#e6f4ff;background:#0b3559;flex-shrink:0;align-items:center;gap:10px;display:flex}.guest-chat-back{color:#e6f4ff;cursor:pointer;background:#ffffff1f;border:none;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;display:flex}.guest-chat-back:hover{background:#ffffff38}.guest-chat-back svg{width:17px;height:17px}.guest-chat-avatar{background:#ffffff24;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;font-size:12.5px;font-weight:700;display:flex}.guest-chat-header-info{flex:1;min-width:0}.guest-chat-header-info strong{font-size:14px;font-weight:700;display:block}.guest-chat-status{color:#e0f2ffbf;align-items:center;gap:6px;font-size:12px;display:flex}.guest-chat-status-dot{background:#34d399;border-radius:50%;flex-shrink:0;width:7px;height:7px;box-shadow:0 0 0 3px #34d39933}.guest-chat-messages{background:#f7f9f8;flex-direction:column;flex:1;gap:8px;padding:16px;display:flex;position:relative;overflow-y:auto}.guest-chat-messages .tiktok-pattern{color:#9ca3af}.guest-chat-bubble-row{z-index:1;display:flex;position:relative}.guest-chat-bubble-row.from-guest{justify-content:flex-end}.guest-chat-bubble{border-radius:14px;flex-direction:column;gap:2px;max-width:78%;padding:9px 13px 7px;font-size:13.5px;line-height:1.45;display:flex}.guest-chat-bubble-time{opacity:.55;align-self:flex-end;font-size:10px;font-weight:600}.guest-chat-bubble-row.from-admin .guest-chat-bubble{color:#1f2937;background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:4px}.guest-chat-bubble-row.from-guest .guest-chat-bubble{color:#fff;background-color:#2979ff;background-image:linear-gradient(135deg,#2979ff,#1854c7),url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath fill='white' fill-opacity='0.14' d='M16.5 2h-3.2v14.1a2.9 2.9 0 1 1-2.4-2.86v-3.27a6.15 6.15 0 1 0 5.6 6.13V8.9a7.9 7.9 0 0 0 4.6 1.47V7.16A4.7 4.7 0 0 1 16.5 2Z'/%3E%3C/svg%3E");background-repeat:no-repeat,repeat;background-size:cover,26px 26px;border-bottom-right-radius:4px}.guest-chat-empty-state{z-index:1;text-align:center;color:#6b7280;flex-direction:column;align-items:center;gap:6px;margin:auto;padding:24px;display:flex;position:relative}.guest-chat-empty-icon{color:#2979ff;background:#fff;border:1px solid #e5e7eb;border-radius:50%;justify-content:center;align-items:center;width:44px;height:44px;margin-bottom:4px;display:flex}.guest-chat-empty-state strong{color:#111827;font-size:14px}.guest-chat-empty-state p{max-width:220px;margin:0;font-size:12.5px}.guest-chat-loading{z-index:1;gap:5px;margin:auto;display:flex;position:relative}.guest-chat-loading span{background:#9ca3af;border-radius:50%;width:7px;height:7px;animation:1s ease-in-out infinite guestChatTyping}.guest-chat-loading span:nth-child(2){animation-delay:.15s}.guest-chat-loading span:nth-child(3){animation-delay:.3s}@keyframes guestChatTyping{0%,60%,to{opacity:.4;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.guest-chat-input-row{background:#fff;border-top:1px solid #e5e7eb;flex-shrink:0;align-items:center;gap:8px;padding:12px;display:flex}.guest-chat-input-row input{color:#111827;background:#f9fafb;border:1.5px solid #e5e7eb;border-radius:999px;outline:none;flex:1;padding:10px 16px;font-size:13.5px;transition:border-color .15s,box-shadow .15s}.guest-chat-input-row input:focus{background:#fff;border-color:#2979ff;box-shadow:0 0 0 3px #2979ff24}.guest-chat-send-btn{color:#fff;cursor:pointer;background:#2979ff;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;transition:filter .12s,transform .12s;display:flex}.guest-chat-send-btn svg{width:16px;height:16px}.guest-chat-send-btn:hover:not(:disabled){filter:brightness(1.08)}.guest-chat-send-btn:active:not(:disabled){transform:scale(.94)}.guest-chat-send-btn:disabled{cursor:not-allowed;background:#cbd5e1}